- Once booking is confirmed it is subject to the Rain Spa Cancellation Policy.
- Rebooking should be advised 4 hours prior to reservation and is subject to availability.
- Cancellation made 24 hours prior to the reservation will not incur any cancellation charge.
- Cancellation made less than 24 hours prior to the reservation shall incur a cancellation charge equivalent to the value of the treatment and shall be charged accordingly.
- No show will incur a cancellation charge equivalent to the value of the treatment and shall be charged according to the mode of payment chosen.
- Any time lost due to late arrival shall be deducted from the total treatment time, the full rate will still apply.
- Mode of payment:
- Cash if booking and payment are done in the condos.
- Credit card if booking and payment are done in the Rain Spa